Professional info
University graduate offering a strong academic background in Information Technology. Quickly learns and masters new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies. Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.
Work experience
• Help guide prospective students through the necessary steps to enroll in college.
• Implement plans that help students achieve success.
• Update, monitor and track attendance and grades.
• Enhance the student's computer skills.
• Evaluate students progress through ongoing observation.
University of Phoenix
Senior Enrollment Advisor
2008 - present
Skills
HTML/CSS
Adobe Software
Microsoft Software
Windows Operating Systems
Mac Operating System
2010 - present
2010 - present
Sony
Vaio Computer Specialist
2007 - 2008
• Set up customer's computers with the desired software of their choosing.
• Improved computer performance for current customers.
• Train and mentor sales personnel in computers.
• Expanded and strengthened customer base by providing world-class customer service.
• Provided technical support to new and current customers.
Dell
Computer Specialist
2006- 2007
Bachelor of Science in Information Technology
University of Phoenix
2008 - 2012
Education